~ WORK HARD ~ PLAY HARD ~

 

MISSION STATEMENT

The goal of Arizona Snowbowl is to provide a quality recreational experience with a devoted commitment to the sensitive environment that surrounds us, and to be responsive to guests’ needs and provide them with an enjoyable, high value experience.

We accomplish this through excellent guest service, conscientious employees and sustained profitability.

We understand that our guests have many choices when it comes to spending their recreation time and dollars. Their expectations for quality service hold true no matter where they are or what they are doing. Our surveys give us positive feedback for Guest Service but we must not and cannot rest on our laurels. We encourage all employees to continue their well deserved reputation for Guest Service excellence.

COMPANY CULTURE / VALUES

In order to fulfill our Mission Statement, Arizona Snowbowl management and employees must have a clear understanding of what the company stands for, its goals, and ideals. Therefore, we are committed to the following:

• Superior Guest Service and hassle free experience.
• Professionalism and integrity in all encounters and execution of job tasks properly, efficiently and safely.
• Appreciation of employees and guests, a welcoming attitude, acknowledging the importance of diversity and exhibiting respect for everyone at all times in a positive manner (an environment free of cynicism and negativity.
• Creating a proper balance of work and play - the importance of enjoyment for guests and employees.
• Open, honest and frequent communication with and to employees and guests. Consistency and expedience by the management team in response to actions in both positive and negative situations.